Terms and conditions

Last updated: 22 October 2026

1. About these terms

These terms apply to your use of this website, which is run by Wave Cyber Security Limited, 745/100 Off Kabulonga Road, Ibex Hill, Lusaka, Zambia. By using the website you agree to them. If you do not agree, please do not use it.

How we handle personal data is explained in the privacy policy, and how we use cookies in the cookie policy.

2. Our services are separate

Nothing on this website is an offer that you can accept to create a contract. Our services are provided under a written agreement signed by both sides. Sending a message through a form does not create a contract and does not guarantee a response time. For anything urgent, call us.

3. Information on this website

The content is general information about our company and services. It is not legal, regulatory or professional advice for your situation, so please get advice before you rely on it. We try to keep it accurate and up to date, but we do not promise that it is complete or current.

Where we describe plans, such as a Security Operations Centre or expansion to other countries, these are intentions and may change. They are not commitments or services available today.

4. Acceptable use

You agree not to:

• scan, probe, test or attack this website or its hosting without our written permission;
• try to access the mailbox, other people's messages or any part of the site you are not meant to see;
• send malicious code, or send forms at a volume or in a way that disrupts the service;
• use the website for anything unlawful.

If you find a security problem on this website, we would like to know. Email info@wavecyber.co.zm with the details. Please do not access or keep other people's data, and give us reasonable time to fix the problem before you share it.

5. What you send us

You are responsible for what you submit. Please make sure it is accurate, that you have the right to share it, and that it does not include passwords or other credentials, or personal details of other people beyond what we need to help you. We use what you send as described in the privacy policy.

6. Intellectual property

The text, design and Wave Cyber Security name and logo on this website belong to Wave Cyber Security Limited. You may view the pages and print or share links to them for ordinary, non-commercial purposes. Please ask before copying other material.

Names and logos of other companies are trademarks of their owners. We show them only to identify the vendors we work with. This does not mean those companies endorse us or are responsible for this website. The typeface is used under the SIL Open Font License, version 1.1. See the third-party notices.

7. Links to other websites

If we link to another website, we do not control it and are not responsible for its content or its handling of your data.

8. Availability

We try to keep the website available, but we do not promise that it will be free of interruptions or errors. We may change or remove parts of it at any time.

9. Our liability

Nothing in these terms limits liability that cannot be limited under the laws of Zambia. Otherwise, to the extent the law allows, we are not liable for loss that arises from using this website or relying on its content, including indirect or consequential loss. This does not affect any agreement we make with you separately for our services.

10. Changes to these terms

We may update these terms. The date at the top shows when they last changed. If you keep using the website after a change, you accept the updated terms.

11. Governing law

These terms are governed by the laws of Zambia, and the courts of Zambia can hear any dispute about them.

12. Contact

Wave Cyber Security Limited, 745/100 Off Kabulonga Road, Ibex Hill, Lusaka, Zambia. Email info@wavecyber.co.zm.